The Loyalty Management Suite provides optional components necessary for successful management of customer loyalty programmes.
  
The modules at a glance:

CRM / Call Centre
The CMR / Call Centre module is a comprehensive application for managing customer queries. The user-friendly interface makes it possible to manage inbound and outbound activities and to maintain customer data.

Customer Web Portal
The Customer Web Portal module provides all the options for creating a detailed website. Programmes can be displayed in their entirety and customers have the option of managing their account, receiving vouchers and contacting the programme provider.

Rewards Shop
The Rewards Shop module provides a multifunctional website for redeeming rewards. It displays the rewards and takes into account all the redemption options, such as exchanging rewards for the programme currency, making part payments and listing options for making donations.

Campaign Management
The Campaign Management module is an intelligent application for conducting segment-specific marketing campaigns. It enables optimal customised marketing.

Mobile App
The Mobile App module offers all the options required for implementing marketing campaigns via mobile equipment. It presents excellent opportunities for tapping the full potential of iPhones and other smartphones.

BI Reporting
The BI Reporting module delivers customised data analyses. These can be created and combined as necessary to ensure that the relevant data records are available. This makes it possible to perform clear and efficient analyses in a minimum of time, e.g. to evaluate the success of past campaigns.